New polymer £20 note

UK Bank of England polymer £20 note: information and updates for Cashmaster customers

The Bank of England has unveiled its new polymer £20 note. And, although it doesn’t come into circulation until 20 February 2020, organisations who handle cash are already enquiring about the steps they need to take in order to make their cash management processes polymer ready.

A Scottish version of the new polymer note has been unveiled by the Bank of Scotland. It is expected to be released in early 2020.  You can read more about the design and the security features of the note in our news section:  The Bank of Scotland's design for polymer £20 note close to hear of Cashmaster International's workforce.

The entire Cashmaster range has built-in functionality to deal with any permutation of polymer, paper and coins. In fact, we are already shipping devices that have been calibrated to the new £20 note, ready to be switched on come 20 February 2020. We will be in touch with existing customers to guide them through the very simple updating process, which can be completed in just a few minutes.


Design and security features
You can find out more about the new note in our news article: New £20 note looks beautiful, but can you count it?


Counting the new notes
Cashmaster devices are already being shipped with built-in capability to count the new notes, so come February customers will be ready to go.


What you should know about counting the new polymer £20 note
Martin Petersen, Group Technical Leader at Cashmaster International discusses some of the issues of counting the new note and explains that Cashmaster has the perfect solution.

For more information, jump to our Polymer £20 Q&As