Global support

With almost 40 years of experience in count-by-weight technology, Cashmaster has built a global reputation in providing robust cash-counting solutions to many of the biggest brands around the world.

Our regional sales and customer service teams provide specialist support from our offices in the US, UK, Europe and Hong Kong. These dedicated teams would be delighted to discuss your requirements, tell you more about our product benefits or answer any queries you may have. The teams are highly trained and experienced in working with customers to resolve and help with their problems remotely, you can contact them by phone, email or by completing the inquiry form. Just click on the 'Get in touch' button below. 

 Get in touch


Customer support

We offer international customer support from our Head Office in Scotland and from our Regional Headquarters in the USA to our customers based in the USA and Canada.

We also have a Regional Office in Hong Kong.

The majority of queries can usually be resolved remotely.  If, however,  we cannot resolve your issue remotely, the Customer Support Specialist will advise you on what to do next.

North America
t:  +1 877 227 4627

Hong Kong and Asia
t: +852 2157 9363

t: +49 (0) 2463 999 339

UK and all other customers
Freephone: +44 (0) 800 234 6295
t:  +44 (0) 1383 410 121


All our products are made to the highest quality and safety standards and are supplied with a Standard 3 year warranty.  

For more information about our Standard or Premier Warranty please contact our Customer Support Specialists.  

If your product is out of warranty please contact our sales team to discuss replacing your product at a preferential rate.  
T: +1 877 227 4627